FAQ - About the DrawnBy: Jessica Products

DrawnBy: Jessica colouring and drawing products can be used by children from ages 2 and up. Some kids do develop faster than others and if your child shows interest in drawing or colouring, it's perfectly ok to start, with supervision of course! For smaller babies, our DrawnBy: Jessica products are safe and non-toxic but the pen caps may post to be a choking hazard so do keep an eye on them while they are colouring on our DrawnBy: Jessica Reusable Silicone Mats! 

And there's really no limit as to how young you must be to enjoy colouring on DrawnBy: Jessica Reusable Silicone Mats too! Many adults tell me that colouring our DrawnBy: Jessica designs is therapeutic when they have a chance! The DrawnBy: Jessica range of products is really suitable for everyone, both young and old!!

WHAT SIZE ARE DRAWNBY: JESSICA REUSABLE SILICONE MATS?
Our DrawnBy: Jessica Reusable Silicone Mats are 30cm x 40cm. They are 1mm thick which provides a good mix between durability and flexibility! Our DrawnBy: Jessica Reusable Silicone Mats are easily folded into the clear PVC drawstring bags for bringing around with you, wherever you go!

DO THE DESIGNS ON DRAWNBY: JESSICA REUSABLE SILICONE MATS DISAPPEAR?
DrawnBy: Jessica designs are printed permanently on the DrawnBy: Jessica Reusable Silicone Mats by indelible ink and SHOULD NOT wash out or disappear when you apply friction on the silicone surfaces or when you wash the DrawnBy: Jessica Reusable Silicone Mats with soap and water.

Sometimes there are printing errors on the DrawnBy: Jessica Reusable Silicone Mats which are spotted during our Quality Control process and we try our best to remove such imperfect mats so that you only receive the best of our DrawnBy: Jessica Reusable Silicone Mats! We may sometimes miss out some defects and we hope for your forgiveness if you receive a DrawnBy: Jessica Reusable Silicone Mat that has any imperfections as we are only human. This is why we have robust exchange policies for errors found within 10 days on your DrawnBy: Jessica Reusable Silicone Mats - as long as they are intact in their original packaging.

We don't want imperfect DrawnBy: Jessica Reusable Silicone Mats to go to waste though as they are still good for use and colouring. When we gather enough of these imperfect mats, we will endeavour to offer these DrawnBy: Jessica Reusable Silicone Mats with little defects at a heavily discounted price with an amount of the proceeds to go to a local charity too! 

Should you do find that the black designs on your DrawnBy: Jessica Reusable Silicone Mats are disappearing, please do get in contact. We will try our best to investigate and prevent such issues to happen in future productions of the DrawnBy: Jessica Reusable Silicone Mats.